Shipping and Returns
We offer FREE SHIPPING on Orders from $50
Low Flat Rate Shipping of $9.99 for Orders under $50
We only ship to Contiguous United States only. For Alaska and Hawaii please email us for a shipping quotes if necessary.
Please allow 24-36 hours of processing time. All orders will be shipped Ground from Texas with expected delivery of 4-8 business days depending on your location.
Currently we do not ship to P.O Boxes or outside the United States.
Order cancellation requests will be accepted within 24 hours of purchase. Please send us an email immediately so we can process it for you.
Item(s) must be:
- In its original, undamaged condition.
- Disassembled, if the item(s) was originally delivered disassembled.
- In its original packaging. If the original packaging is too damaged to be shipped back, you must use a similar sized box as the original or a box no longer than 108 inches.
There are a few items that can’t be returned:
- Open Box / Clearance items
- Gift cards and Personalized items
- Items marked “Non-Returnable” or "Final Sales" on the sale page.
- Buyers will be responsible for return shipping costs. We will provide you a prepaid label and the shipping-back cost will be deducted from the refund amount.
- Items must be in new, unused condition with the original packaging and tags if they did not arrived damaged or defective.
- If the items are not returned in its original condition, the buyer will be responsible for any loss in value or loss in refund amount.
- If the items arrived damaged or defective, we will offer multiple solutions when your order is not right. To help make your order perfect, we may require photos and/or for the original item to be returned when providing a resolution.
- If you are instructed to return the original item and it is not received at our Returns Center, we reserve the right to reverse the refund or charge for a replacement unit.
- We reserve the right to refuse to service any damaged or defective item reported more than 30 days after the delivery date.
- Restocking fee may apply for bulky items. Restocking fee will not exceed 20% of the retail price of the product.
Please contact us at email@example.com for any inquiries regarding shipping and return policy.